Last updated: 30 September 2026
Xtreme Athlete Pty. Ltd. (Xtreme Athlete, we, us or our) respects your privacy. This policy explains how we collect, use, store and disclose personal information when you use xtremeathlete.com.au, purchase a product, create an account or contact us.
Information we collect
- Contact and account information, such as your name, email address, phone number and login details.
- Order and billing information. Payments are processed by our payment providers; we do not store your complete card details.
- Purchase, download and account-access records.
- Information you choose to provide in an enquiry, consultation or coaching context, which may include fitness goals or health-related information.
- Technical and usage information, including IP address, browser information, cookies and interactions with our website.
How we use information
We use personal information to process orders, deliver digital products, administer accounts, respond to enquiries, provide support, improve our website and products, prevent fraud, meet legal and accounting obligations, and send marketing communications where you have consented or where otherwise permitted. You can unsubscribe from marketing emails at any time.
Service providers and disclosure
We may disclose information to service providers that help us operate the business, including website hosting, WooCommerce, Stripe, Brevo, email delivery, analytics, security and professional advisers. Some providers may store or process information outside Australia. We do not sell personal information.
Cookies and embedded content
Our website uses cookies and similar technologies for essential site functions, account access, checkout, security, preferences and analytics. Embedded videos or other third-party content may collect information in accordance with the provider’s own privacy policy.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We retain information only for as long as reasonably required for the purpose collected, our legal obligations, dispute resolution and business records.
Access, correction and complaints
You may request access to, or correction of, personal information we hold about you. You may also raise a privacy concern or complaint. Contact us using the details below and we will respond within a reasonable time.
Contact
Xtreme Athlete Pty. Ltd.
Gold Coast, Queensland, Australia
Email: info@xtremeathlete.com.au
Phone: 0435 071 330
We may update this policy when our practices, services or legal obligations change. The current version will always be published on this page.